Bitcoin.com Mining Pool FAQ
  • Contact Us

Getting Started

  • How do I get started?
  • When and how do I get paid?
  • What should I do after paying for a cloud mining contract?
  • Fees and Block Reward
  • What coins can I mine?

Cloud Mining

  • How can I pay for a contract?
  • How do I switch between BTC (Bitcoin Core) and BCH (Bitcoin Cash)?
  • Why is my contract waiting for payment or confirmation?
  • Can I add more hashrate to my account later?
  • Is the initial cost refunded after the plan ends?
See all 10

Hardware Mining

  • What kind of hardware can I use on your pool?
  • How do I name my workers?
  • How do I set worker difficulty?
  • Is ASICboost supported?

Withdrawals

  • How to make a withdrawal
  • What is the minimum withdrawal amount?
  • What are the withdrawal fees?
  • How do I unlock my withdrawal address?
  • How to change withdrawal address
See all 7

Login and Registration

  • How do I remove 2 Factor Authentication if I lost my phone or yubikey?
  • Google Authenticator code doesn't work (Incorrect or Expired)

Other

  • How can I contact you?
  • May I have more information about your company?
  • Do you have an API?
  • Full Terms and Conditions
  • Network Forks
See all 6

Dictionary of Terms and Acronyms

  • H/s, MH/s, GH/s, TH/s, PH/s
  • Lifetime Plan
  • PPS and PPLNS

How to Sign a Message

  • Address Signing Format
  • Bitcoin.com Wallet
  • Blockchain.info
  • Electrum v 3.2.3
  • Mycelium (android wallet)

Pool Monitoring App

  • Getting started with the Bitcoin.com Pool app
  • Viewing your account
  • Organizing your workers with groups
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